Greeted with a smile and greeting upon arrival. Genuinely listened to what we wanted in a car. Every aspect of the visit from salesman, manager and financing was kind , considerate and helpful. They were not pushy. Thanks Kia Cerritos for our new Kia Telluride 2022
Provide information when needed and allows for questions about vehicle programs when needed. I was very impressed.
Bought my new 2022 Kia Soul without hassle and a fair price with fair trade-in of my 2014 Kia Soul. Thank you and kudos to Cerritos Kia. Joan
I just purchased a new car at kia in Cerritos. Jack Harris was great he made it happen for me, seriously I'm so happy with him and also with Mr. Fleon. Thank you both
Saw the new EV6 - Super Cool
Our experience was great we went shopping for my daughter's first car, and our sales person Daniel was great and very patient he answered all the questions my daughter had she was able to test drive the cars she liked before making her final choice, with no pressure and no rush.
The salesman (James) is truly a good guy and super helpful the best experience I had buying anything
Excellent experience!! Love my new car. My Sales person was really great and I got the car I wanted.
They were all very helpful and friendly. Especially Ariel. He worked with us for hours to make sure I was able to leave a car with my small budget. He came up with many different solutions for my problem. Thank you guys so much!
Good service by sales & financial persons Mario was very helpful trying to figure out a good deal
Great place thats the least I can say. Recommend
The service rep was very friendly and helpful. Explained the different packages and what would be best for my car.
The service I experienced at this dealership was amazing! Everyone was VERY friendly and helpful. I was helped by Paola, Hugo and Mike who were all so knowledgeable and courteous.
We purchased a 2022 Sorento and Luis was very helpful.
Test drive & speedy of service thru financial was great. Howard Choi took care very nicely all the information we need.
I purchased a sorento and I love it! Great service and more inventory than other dealerships in the Los Angeles area.
Travis, took care of all my car needs and explained what was done during my service check
Robert Salazar work with us for hours to get the best deal we could get, he knows every detail about the vehicle I was interested in. thanks Robert for making my experience the best, now it's time to enjoy my new 2022 kia telluride. THANKS ROBERT.
thank you Paulola for the best experience i have evert had at a dealer! i love my telluride
We got great help from Angelica Campos. It was all possible because of her and the team at Kia.
Victor Chin has been very helpful in explaining to me the whole service process. I can also text and call for any other service concerns
Great customer service by Bang Nguyen. I would definitely recommend Kia Cerritos to my friends and family because of how Bang Nguyen took care of me and my needs. I will be a loyal customer
thank you Alberto for your attention to detail and your prompt service. Looking forward to my next service appointment with you,
Very clean. Staff is friendly. They seems to do good work in the service department.
Fast, efficient and no hassle. Excellent buying service and I am very happy with my Kia.
Everyone was super friendly & helpful. Especially Danny V. He called me ASAP once my car had finally arrived. Waited for 2 months, but it was truly worth the wait.
JR was really amazing. He guided me through everything and I live out of state. He was patient and was able to answer everything I asked of him. If your looking for a Kia in Southern California, JR is the guy to go to.
Great customer service would recommend. Ask for Bang Nguyen sale representative he will take care of you
From beginning to end we were taken care of very well and felt comfortable overall
Very good customer service!
I recommend Alabama this is the 3rd KIA he sold me. Thanks 👍
Very courteous and helpful, answer all my questions concerning purchasing a vehicle from their dealership. Help me obtain the best deal possible. Highly recommend their services to others.
Thank you Sandra for all your help! You are amazing! Excellent service and didn’t waste my time.
My cousin, Pete Kelly, service dept, recommended Kia of Cerritos, as I was interested in a Kia or similar car. Consumer Reports recommended Kia Optima 2017/18 as good used car. I bout a 2018 model. I was well served by your staff.
Thank You James
Estela was SO helpful throughout my journey of finding a new car. She continuously updated me with new shipments (mind you, this was over the course of a few months), and she was consistent with making sure I found the car I was looking for. Each time I met with Estela, she was very knowledgeable and provided me with helpful information! Not once did I feel pressured by her. Thank you, Estela!!
Fast, efficient and helpful. Uses Lyft and Uber to allow you to get home without charge.
The problem with my car was tricky, but the dedication to good service they found the issue and it has been fixed and the charge amount was correct for what they had to do to find the issue.
Everyone was very nice and helpful. They made sure we were comfortable and understood everything.
After our car was vandalized, we needed several issues fixed. Kia Cerritos took in the car and fixed them in a timely manner. I would also recommend their added insurance to cover costs. Thank you.
Second vehicle purchase their love the experience
From beginning to end Danny and the whole crew made the experience a 20/10. I was really nervous and they put me at ease and explained everything to me in words that I could understand. They ALL worked TIRELESSLY to make sure I had a payment that I could afford!
I had a great experience and Pete who was my advisory was very helpful and great customer service. I would recommend your appointment with Pete.
I NEVER have to worry about our car being repaired properly. My Service Advisor, Aldo is great! He is attentive to what service or repair our car needs. He is honest about what is needed. We are warmly welcomed and never made to feel like we are bothering him. We never feel like we are being taken advantage of. Aldo is one of the main reasons we keep coming back to the Kia of Cerritos Service Center and we even have a couple of Kia dealerships closer to where we live. We have bought several Kias from Kia of Cerritos!
Nick - Internet sales manager made this experience extremely easy! He was very responsive and walked me through the whole process. He followed up after the transaction was completed. Couldn’t be happier with my purchase.
We were very pleased with the service at Kia of Cerritos. Luis was extremely knowledgeable and efficient. The Sales manager and finance rep were equally good and transaction was very smooth. Highly recommend this dealership. Thanks again Luis!
Angelica was extremely helpful and answered all my questions regarding my wants and needs and i a vehicle
Our experience at Kia of Cerritos was very pleasant. Our salesperson was very knowledgeable and helpful.
I don't purchase new vehicles very often, but the purchasing experience was very smooth and quick. And more importantly they saved me over 1k on the price from another dealership!
I love my Kia Soul! Kia of Cerritos does a great job when it comes to service, Nick is the man! I only wish the the dealership enforced the mask policy, they have signs posted but they allow some of their employees and customers to walk around without one.
Good customer service. Would recommend to friends and family. Good at answering questions about the cars that they had.
Shauna in customer service does an exceptional job when I get my car serviced. She makes Kia shine
I love my Kia Soul, Cerritos take good care of me! Although, they don't inforce their mask policy! They have signs posted but allow employees and customers to come in and walk around without it!
The buying experience was a fresh breath of air after procrastinating weather to buy a new car my past experiences buying a car where always a bowl full of hassle but this time In and Out with a car that is a Dreamer Thanks Kia of Cerritos I would definitely refer others Mark and Anthony are champions and deserve to be recognized
Customer services is great, they really try to help you out as much as they can by giving you the best discounts, and many ways to work things out. They went beyond for me, so I could take the car the same day I walked into the dealership. Simply great.
My dealer was very nice and patient with me. The process of leasing my new Kia was a great experience from beginning to end.
Everyone I dealt with was extremely helpful and nice. I did everything over the phone and I only needed to go in to put the dowm payment and sign the rest of the paperwork. I really love this place. They thought I ubered with my 4month old baby so before I left they were trying to buy me A car seat. 😍😍😍
I worked with Eddie and it was a really smooth transaction. He answered my phone call at 8:40pm on Thursday, invited me to take a look at the cars they had available the next day, then quoted me a price on the car I wanted. I already had the offering price from another Kia dealership so I knew what to expect. Price out the door best the next dealership by over $1k. Definitely recommend this dealership if you're looking for a Kia. Clean showroom, helpful staff, easy transaction.
Awesome 😎 everyone was great!! I would refer my family and friends . I can honestly say thank you for your service!