Customer Testimonials
They did an excellent job taking care of my Kia Sedona 2018!
My vehicle was ready as promised. Place is usually very busy and very crowded. I went around noon and everything was good.
Love our Kia Sportage. David was very helpful and made the whole process very easy.
Professional throughout my first service maintenance. “Luxury” car type service!
Tim was great to work with!
Great customer service. Great parts department. Exceptionally service department. Love Shawn, Shauna, Jeff, and Karl!!!
Excellent service, professional staff. I really liked Mark and his candidness. Mo and Howard were equally outstanding.
The team of Kia of Cerritos were very helpful and made the car buying experience superb! Fransico Estrada was so helpful & kept me up to date on status of the car I was in the market. I definitely recommend going to Kia of Cerritos!
Shawna is absolutely amazing!! There is no one else that could possibly meet her customer service skills.... I had an experience with another person in the service department which was not a pleasant one. My mind was made up at the time that I would never deal with anyone other than her.
Had a very pleasant experience with Shauna at Kia of Cerritos. Shauna took great care of me and was very clear and thorough with me. She helped me with everything I needed and was nice to work with. My car was ready in the exact amount of time that she quoted me. I was very happy with my experience here and will continue to choose Kia of Cerritos as my service center of choice! Thanks Shauna!!
My experience at KIA of Cerritos was very smooth sailing. I am very satisfied with the staff, and pleased with the outcome of my first purchase. They were willing to work with me and made sure I drove out with a smile and of course my new vehicle!
Great customer service and salesmen always making sure your needs are taken care of.
From start to finish everyone at Kia Of Cerritos are amazing! Customer Service is always 100% Reasons why I drive from Pomona to Cerritos every time my car needs service.
Here I was, in desperate need of a car that could accommodate my family size, stay within my budget and pretty much ASAP!! I reached out to three different Kia dealers (Garden Grove, Alhambra, Cerritos) and Aaron from Kia of Cerritos was the first to reach out. I basically told him what I was looking for, what my price range was and he took over from there. He sent pics of cars I may be interested in and when I finally narrowed it down, he was able to have all three available for me to check out in-person. Once I ...
Excellent service, professional recommendations. It was very nice experience purchase car over there. Highly recommended for this place.
Excellent customer service. Everyone was very professional. We had great communication with everyone from the beginning to the end of the purchase.
Ramon was very helpful and did his very best to get us into the car we wanted.
Best car buying experience. I was never pressured, and paperwork time wasn't extremely long. Aaron really helped me out so I would definitely go to him.
Great service department! We've experienced great service from Randall, Nick Nuyen and Gustavo our sales rep.
Very helpful, worked to get me into a good deal. Explained thing's very well
Sandra helped us out when I was getting my new car and she was great. She was very informative, helpful, and made everything very easy to understand. She was open and honest and overall made sure we were comfortable and were happy. I would definitely want to go through Sandra again for any vehicle questions, concerns, or for future purchases. Super happy with my new Kia!
Friendly service. Quick and easy drop off and pick up! Also was updated a few times on the status of my car while it was being worked on.
It was a great experience working with Luis
Shauna was awesome!! She gave me the best service and was so friendly. Shauna explained exactly what I was getting for my service. Everything was great! I will be back.
Sales reps James and Miguel were amazing! James was communicating with me outside his work hours to make sure I got the ride car and deal I wanted. Miguel helped me with the perfect deal that fit my needs for pricing. Both super friendly and nice guys.
Service was fairly fast, but complete and courteous. I did find the inside could have been vacuumed better.
Ask for Nick! He was very professional and made my experience great! Buying a car from the dealer can be stressful but he made it straightforward and easy!
They are reliable, fast, courteous, look into your eyes when they are talking to you.Also the hours of service are a eange that enables us to choose a perfect hour. Thank you!
Loved working with James to figure out the car I wanted! He’s always a great help and has helped me and my family get the cars we wanted 🙂
I received the best attention from Victor Chin, very friendly and professional, for sure I recommend the location of Kia Cerritos for any service. Thank you
Love this place, from Ulye that sold me brand new car to the service team that treats me with best customer service when I bring in my Kia Optima 👍👍
As I started my search for a potentially new car, I came across Kia of Cerritos. Online, I requested that someone text/call me about available cars at dealership. I received a pleasant call from Samantha asking me if I was still interested in test driving or looking at their available cars. There was no pressure, she simply asked if I would like the address sent and reminded me of dealership business hours. She told me if I decided to come, to ask for Jack. Upon my arrival, I was greeted by a staff member who then directed me to ...
Everyone was so helpful and nice. May me feel special and not pressured y to buy.
Angie Ortiz was amazing with the whole process and was very kind. I’m very happy with my purchase!
Sandra took very good care of me! I highly recommend coming here. Sandra was knowledgeable and answered all my questions and concerns. Daniel in financing was great! Thank you everyone! Very happy with my experience here!
My experience was fantastic!!Staff was very professional, and I won the Kia Forte LXS 2022 on the Price is Right! The car is very clean and well equipped with kool features!
Got an awesome deal on a 2022 Kia Forte thanks to Christian P. he’s the best!! 🙂
The service rep was great and explained the services I needed. Plus the waiting lunge was large and they even had snacks available for the me while I waited in my car.
I've been coming to Kia Cerritos for over 7 years. Always helpful and upfront with any needed service my car may require. Victor went out of his way to ensure my car was ready in the timeframe he promised.
Kia of Cerritos has treated my family and so well. It’s it our second car we purchase here! If we would need to look to buy, we would definitely be back here. Daniel was genuine and trustworthy every step of the way.
Very fast in and out No hassles helpful, I would recommend, and buy again thanks
Had an excellent experience at Kia in Cerritos! Angelica Campos went above and beyond to assist us and address all our questions and concerns. I’m very thankful for her patience and assistance. Highly recommend asking for her if you are looking to add a new vehicle to your family! She is wonderful to work with!
Everyone was helpful and friendly especially our salesman Mr Miranda. Truly a great person and very genuine. Overall a pleasant experience. Thank you .
Kia if Cerritos has great customer service and support. Randall was very knowledgeable and helpful
