Customer Testimonials
Prompt intake of car on appointment day. Professional service throughout the process. Warranty needs were communicated promptly.
Bought my 2023 kia ,thak you Estrella and Aldo in service . Been a customer since 2013
All the people in both sales and service were great. We liked that they were respectful of our time and didn't drag out the process!
Mr Andres best young good looking sales man, very friendly, hornet, kind personality 👌 👍. Very helpful. I am glad that I met him And everybody in this dealership are friendly.
My family loves this dealership and the employees, 3 of us purchased our cars from KIA of Cerritos and will continue.
Great service! I was in & out ! Thanks Victor!
Totally satisfied with service done on my car. Very helpful and professional personnel. Excellent customer service
Sales Rep Angie was amazing . She ensured all my questions were answered . Excellent customer service . Leo from financial department was also amazing.
Nick n Anthony from the service department helped me out . Thank You, they are very professional and very helpful
Give my buddy Aldo a 10 being the best in ratings for helping me service my vehicle.
It was a pleasure working with Estela. She was very helpful with a lot of experience.
Great job. Very happy with the service received.
Andrew was very helpful; from the time of research to the time of purchase. He promised a deal we couldn’t pass up and sure enough, we were right to put our trust in him. I’m very happy with my new Kia!
I had to have my car taken in to Kia of Cerritos for some engine trouble. Luckily it was covered under warranty and luckily I took it to Cerritos. Aldo was my service advisor and thank goodness for that. He was so great and helped me every step of the way. He got me setup with a rental, kept me updated on my warranty approvals and answered all of my million questions. I had my car back in one week. A very stressful situation was made so much easier.
Thank you fred best sales person.
Great service team, thank you to Aldo for his great service and having my car ready on time.
Service advisor Victor Chin continues to exemplify a high level of professionalism and customer service.
I just dropped off my car for service Eddie helped me out he was great he handled everything for me 👍
Had an amazing experience here at Kia! Gearn and Andres were very helpful and welcoming! Definitely recommend to anyone trying purchase a vehicle! 🙂
Very professional and great knowledgeable
Albert is amazing & keeps me coming back
Excellent
The Sales Representative Leah was outstanding, enthusiastic, proactive professional with skills to show any of the many vehicles on the inventory at KIA of Cerritos. When I asked about a vehicle, that I was interested in knowing more about, she had knowledgeable facts. This made an enjoyable experience when taking a look at all the bright new technology in vehicles for safety and driver’s expectations. She demonstrated how each one of the vehicles were an incredible investment as well as an incredible experience on the road. Her enthusiasm was there at all times, it was uplifting and inspiring to ...
Eddie was so kind and helpful while assisting me for my car service. Thank you!
Friendly very helpful. Quick service will recommend my friends and families to come here to do their service.
I had a great experience as usual at Kia of Cerritos Service Center. Anthony T. was awesome. He was extremely polite and professional, making sure all services needed were up to date, checking for any recalls and offering a ride home while my car got serviced. Honestly I will be requesting Anthony from here on out.
Came in for a basic service with Eddie Gonzalez. Very professional! Always recommending to friends
Pete is always friendly, on time, sincere and professional when communicating service for our 2023 Telluride
Chris was very helpful! And a quick service as well!
It is the best car dealership I have ever experience, the service and professionalism is the best I’ve ever dealt with
Friendly fast service. Work completed in reasonable time and communicated options for pick up. Questions were all answered.
Great service, very smooth and fast paperwork, would recommend to friends and family to purchase a vehicle
Jay and Abby were friendly and very helpful. From test drive to purchase the whole process was very quick. Thank you!
I take my car to Kia for one reason eddie Gonzalez. He takes care of my car every time I go in and I’m never disappointed. Thank you for the great service.
The service time took so long but pretty sure my car was ready but the agent went for lunch more that one hour and when I blamed he mentioned your car was taken to carwash but he didn't know I checked half an hour back and my car was ready nad parked in the back parking but anyway i didn't judge the entire system based on on one person and I like the KIA Cerritos and recommend that to friends .
Staff is professional and corteous.
This is by far, the best experience I have ever had with a dealership! The negotiation was quick and no back and forth. I was in and out within 30 minutes as we had to reserve the vehicle but was able to agree on a price. Even then that vehicle came in 2 weeks earlier than as promised!! Howard is an amazing guy, so easy to talk to, knowledgeable about the cars, and very upfront with everything. I will definitely come back here (and with him) and also refer my family and friends so they also have a smooth car buying experience
This is by far, the best experience I have ever had with a dealership! The negotiation was quick and no back and forth. I was in and out within 30 minutes as we had to reserve the vehicle but was able to agree on a price. Even then that vehicle came in 2 weeks earlier than as promised!! Howard is an amazing guy, so easy to talk to, knowledgeable about the cars, and very upfront with everything. I will definitely come back here (and with him) and also refer my family and friends so they also have a smooth car buying experience
Thank you Kia Motors for giving me a second shot! Thank you Jonathan for trying your best!
Fantastic sales person Sandra was a pleasure to deal with. Honest and freindly. Thank you for making my car buying a pleasure.
Great attitude and service
Great customer service and work was done in a timely manner. 👏
Andrew was amazing! He was friendly, personable and so knowledgeable! He made buying a car so fun and easy! 🙂
Always a pleasant experience here at Cerritos location
The sales rep Aaron helped me and my wife get the car we wanted at the price we were looking for. Daniel the finance manager was also friendly
All the way from my initial inquiry to finally receiving my keys, everyone involved in the process of getting my new Telluride was friendly, knowledgeable, and helpful. I had shopped around at other dealers but Kia Cerritos had the best selection and offered me the best possible terms for my lease. Could not be happier and will definitely be going back for future vehicles.
The best ever!
Awesome place to buy a vehicle. Make sure you ask for Sergio Sandoval for an outstanding purchasing experience!
Extremely Outstanding Dealership/Customer Service/Financial Service. Everything, was seamlessly smooth transaction. I had the opportunity to have done business with Jonathan Zepeda. A truly awesome and outstanding honest, knowledgeable and patient dealership/internet guy. He kept me abreast and gave me an idea as to when my KIA Telluride Midnight Lake Blue SX AWD would be coming. I’m beyond excited with my brand new KIA Telluride!!! I can’t wait to learn all the fascinating features it has to offer. Also, I can’t forget about James his supervisor, he negotiated a price that we couldn’t refuse ...
Karen was amazing and very helpful and sweet. She was able to answer all my questions and get the appropriate team member if I needed anything else.
Gerry Garcia was very nice and helpful since we walked in. We thank him very much for his service
Frank, the salesman was awesome. He was friendly, no pressure, and listened to what we were looking for. He showed us what was available and was able to answer all our questions. He made our purchase very easy. I will definitely refer Frank and Kia of Cerritos to anyone looking to purchase a new vehicle. Also, the finance department(so sorry I don't recall her name) was friendly, quick, efficient, and gave us valuable information which help us decide how we wanted to complete our purchase(lease). Thanks again
Kia has a great service department. Service is efficient and reliable.
Quick service
Have been coming to kia of Cerritos for years , 5 stars for Victor who always helps me , is patient and works with me on what I can do as far as maintenance for my vehicle , keeps me up to date but I never feel pressured & is why I keep returning. Thanks Victor !
They were very helpful with getting the car I was interested in. It didn’t take long to finish the financial process
My Mom and I were in the area to look for my next car and just checking out different vehicles. And out of all the dealerships in the area Francisco at Kia Cerritos really took his time to show me multiple cars and get to know what I was looking for. He brought out the keys to multiple cars and showed me the difference in them and was patient with all my questions compared to other dealerships in the area. It really allowed me to fall in love with the vehicle I ended up leaving with, even though it was ...
Leo, Jason and the whole Kia of Cerritos team made the car buying process easy and safe. They were exceptionally accommodating and will walk you through any questions you may have. Their follow up after the purchase has been great and will make anyone feel like a valued customer!
Nicolas is my advisor and he’s always great
Hiram was very professional with us. He’s was so easy going and straightforward which made our transaction very clear from the very beginning. He wasn’t like the other salesmen that are sneaky and try to be sneaky. We loved his honest approach, would definitely recommend working with Hiram
Always Clean, Friendly and Very Effecient!! Victor Is Always so helpful, Caring and willing to Help:)
I came in the night before I purchased my car and was there a little after closing and I stopped Leah and she helped us even though she was getting ready to leave. She gave me her information and the next morning I came in and ended up getting my new car. She gave exceptional customer service and her patience with helping be despite being closed the night before was so appreciated. The entire process was very quick and I am loving my new 2023 Kia Sorento SX🖤
I had a wonderful experience here. The staff are competent and friendly. I went from walking into the dealership, to a test drive to walking away with my new vehicle in only 2 hours! Great Job.
Always have a great experience and ALDO helped me so much!
Amazing. Very easy to purchase
(Translated by Google) Excellent service and easy to get the car we need thanks Paola Nungaray (Original) Exelente servicio y facil de optener el carro que nesecitamos gracias Paola Nungaray
Very professional and please with the service. I will definitely come back again for services
They were very courteous, professional and considerate to our time crunch. They were also very informative and also very knowledgeable- all our questions were answered without hesitation
I came in letting the sales person know what I was lookingI don't have all day. Because ahead another I don't dealership mind up for the car. You? Told. Me? He put. Me? In one and it surely did I was not there? All day took no more than 2 hours and I'm appreciate. But he did for me
