Customer Testimonials

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Google Jun 7, 2023

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DealerRater Jun 7, 2023

Prompt intake of car on appointment day. Professional service throughout the process. Warranty needs were communicated promptly.

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Google Jun 5, 2023

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Google Jun 5, 2023

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Google Jun 5, 2023

Bought my 2023 kia ,thak you Estrella and Aldo in service . Been a customer since 2013

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Google Jun 4, 2023

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DealerRater Jun 3, 2023

All the people in both sales and service were great. We liked that they were respectful of our time and didn't drag out the process!

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Google Jun 3, 2023

Mr Andres best young good looking sales man, very friendly, hornet, kind personality 👌 👍. Very helpful. I am glad that I met him And everybody in this dealership are friendly.

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Google Jun 1, 2023

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Google Jun 1, 2023

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DealerRater May 31, 2023

My family loves this dealership and the employees, 3 of us purchased our cars from KIA of Cerritos and will continue.

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Google May 29, 2023

Great service! I was in & out ! Thanks Victor!

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DealerRater May 29, 2023

Totally satisfied with service done on my car. Very helpful and professional personnel. Excellent customer service

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Google May 29, 2023

Sales Rep Angie was amazing . She ensured all my questions were answered . Excellent customer service . Leo from financial department was also amazing.

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Google May 28, 2023

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Google May 28, 2023

Nick n Anthony from the service department helped me out . Thank You, they are very professional and very helpful

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Google May 28, 2023

Give my buddy Aldo a 10 being the best in ratings for helping me service my vehicle.

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Google May 26, 2023

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Google May 26, 2023

It was a pleasure working with Estela. She was very helpful with a lot of experience.

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Google May 26, 2023

Great job. Very happy with the service received.

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DealerRater May 26, 2023

Andrew was very helpful; from the time of research to the time of purchase. He promised a deal we couldn’t pass up and sure enough, we were right to put our trust in him. I’m very happy with my new Kia!

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Google May 25, 2023

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Google May 25, 2023

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Google May 24, 2023

I had to have my car taken in to Kia of Cerritos for some engine trouble. Luckily it was covered under warranty and luckily I took it to Cerritos. Aldo was my service advisor and thank goodness for that. He was so great and helped me every step of the way. He got me setup with a rental, kept me updated on my warranty approvals and answered all of my million questions. I had my car back in one week. A very stressful situation was made so much easier.

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Google May 23, 2023

Thank you fred best sales person.

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Google May 22, 2023

Great service team, thank you to Aldo for his great service and having my car ready on time.

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DealerRater May 21, 2023

Service advisor Victor Chin continues to exemplify a high level of professionalism and customer service.

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DealerRater May 21, 2023

I just dropped off my car for service Eddie helped me out he was great he handled everything for me 👍

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Google May 20, 2023

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Google May 20, 2023

Had an amazing experience here at Kia! Gearn and Andres were very helpful and welcoming! Definitely recommend to anyone trying purchase a vehicle! 🙂

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Google May 20, 2023

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Google May 20, 2023

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Google May 19, 2023

Very professional and great knowledgeable

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Google May 18, 2023

Albert is amazing & keeps me coming back

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Google May 18, 2023

Excellent

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DealerRater May 18, 2023

The Sales Representative Leah was outstanding, enthusiastic, proactive professional with skills to show any of the many vehicles on the inventory at KIA of Cerritos. When I asked about a vehicle, that I was interested in knowing more about, she had knowledgeable facts. This made an enjoyable experience when taking a look at all the bright new technology in vehicles for safety and driver’s expectations. She demonstrated how each one of the vehicles were an incredible investment as well as an incredible experience on the road. Her enthusiasm was there at all times, it was uplifting and inspiring to ...

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DealerRater May 17, 2023

Eddie was so kind and helpful while assisting me for my car service. Thank you!

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DealerRater May 17, 2023

Friendly very helpful. Quick service will recommend my friends and families to come here to do their service.

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Google May 17, 2023

I had a great experience as usual at Kia of Cerritos Service Center. Anthony T. was awesome. He was extremely polite and professional, making sure all services needed were up to date, checking for any recalls and offering a ride home while my car got serviced. Honestly I will be requesting Anthony from here on out.

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DealerRater May 17, 2023

Came in for a basic service with Eddie Gonzalez. Very professional! Always recommending to friends

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Google May 16, 2023

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DealerRater May 16, 2023

Pete is always friendly, on time, sincere and professional when communicating service for our 2023 Telluride

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Google May 15, 2023

Chris was very helpful! And a quick service as well!

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DealerRater May 13, 2023

It is the best car dealership I have ever experience, the service and professionalism is the best I’ve ever dealt with

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Google May 11, 2023

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DealerRater May 11, 2023

Friendly fast service. Work completed in reasonable time and communicated options for pick up. Questions were all answered.

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DealerRater May 10, 2023

Great service, very smooth and fast paperwork, would recommend to friends and family to purchase a vehicle

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Google May 10, 2023

Jay and Abby were friendly and very helpful. From test drive to purchase the whole process was very quick. Thank you!

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DealerRater May 9, 2023

I take my car to Kia for one reason eddie Gonzalez. He takes care of my car every time I go in and I’m never disappointed. Thank you for the great service.

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Google May 9, 2023

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Google May 9, 2023

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DealerRater May 8, 2023

The service time took so long but pretty sure my car was ready but the agent went for lunch more that one hour and when I blamed he mentioned your car was taken to carwash but he didn't know I checked half an hour back and my car was ready nad parked in the back parking but anyway i didn't judge the entire system based on on one person and I like the KIA Cerritos and recommend that to friends .

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Google May 8, 2023

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Google May 6, 2023

Staff is professional and corteous.

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Google May 6, 2023

This is by far, the best experience I have ever had with a dealership! The negotiation was quick and no back and forth. I was in and out within 30 minutes as we had to reserve the vehicle but was able to agree on a price. Even then that vehicle came in 2 weeks earlier than as promised!! Howard is an amazing guy, so easy to talk to, knowledgeable about the cars, and very upfront with everything. I will definitely come back here (and with him) and also refer my family and friends so they also have a smooth car buying experience

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DealerRater May 6, 2023

This is by far, the best experience I have ever had with a dealership! The negotiation was quick and no back and forth. I was in and out within 30 minutes as we had to reserve the vehicle but was able to agree on a price. Even then that vehicle came in 2 weeks earlier than as promised!! Howard is an amazing guy, so easy to talk to, knowledgeable about the cars, and very upfront with everything. I will definitely come back here (and with him) and also refer my family and friends so they also have a smooth car buying experience

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DealerRater May 6, 2023

Thank you Kia Motors for giving me a second shot! Thank you Jonathan for trying your best!

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DealerRater May 6, 2023

Fantastic sales person Sandra was a pleasure to deal with. Honest and freindly. Thank you for making my car buying a pleasure.

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Google May 6, 2023

Great attitude and service

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Google May 6, 2023

Great customer service and work was done in a timely manner. 👏

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Google May 6, 2023

Andrew was amazing! He was friendly, personable and so knowledgeable! He made buying a car so fun and easy! 🙂

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Google May 5, 2023

Always a pleasant experience here at Cerritos location

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Google May 5, 2023

The sales rep Aaron helped me and my wife get the car we wanted at the price we were looking for. Daniel the finance manager was also friendly

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Google May 5, 2023

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Google May 4, 2023

All the way from my initial inquiry to finally receiving my keys, everyone involved in the process of getting my new Telluride was friendly, knowledgeable, and helpful. I had shopped around at other dealers but Kia Cerritos had the best selection and offered me the best possible terms for my lease. Could not be happier and will definitely be going back for future vehicles.

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Google May 1, 2023

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Google May 1, 2023

The best ever!

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Google May 1, 2023

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Google Apr 30, 2023

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DealerRater Apr 29, 2023

Awesome place to buy a vehicle. Make sure you ask for Sergio Sandoval for an outstanding purchasing experience!

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Google Apr 29, 2023

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Google Apr 29, 2023

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Google Apr 29, 2023

Extremely Outstanding Dealership/Customer Service/Financial Service. Everything, was seamlessly smooth transaction. I had the opportunity to have done business with Jonathan Zepeda. A truly awesome and outstanding honest, knowledgeable and patient dealership/internet guy. He kept me abreast and gave me an idea as to when my KIA Telluride Midnight Lake Blue SX AWD would be coming. I’m beyond excited with my brand new KIA Telluride!!! I can’t wait to learn all the fascinating features it has to offer. Also, I can’t forget about James his supervisor, he negotiated a price that we couldn’t refuse ...

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Google Apr 28, 2023

Karen was amazing and very helpful and sweet. She was able to answer all my questions and get the appropriate team member if I needed anything else.

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DealerRater Apr 28, 2023

Gerry Garcia was very nice and helpful since we walked in. We thank him very much for his service

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DealerRater Apr 27, 2023

Frank, the salesman was awesome. He was friendly, no pressure, and listened to what we were looking for. He showed us what was available and was able to answer all our questions. He made our purchase very easy. I will definitely refer Frank and Kia of Cerritos to anyone looking to purchase a new vehicle. Also, the finance department(so sorry I don't recall her name) was friendly, quick, efficient, and gave us valuable information which help us decide how we wanted to complete our purchase(lease). Thanks again

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Google Apr 27, 2023

Kia has a great service department. Service is efficient and reliable.

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Google Apr 26, 2023

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Google Apr 26, 2023

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Google Apr 25, 2023

Quick service

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Google Apr 23, 2023

Have been coming to kia of Cerritos for years , 5 stars for Victor who always helps me , is patient and works with me on what I can do as far as maintenance for my vehicle , keeps me up to date but I never feel pressured & is why I keep returning. Thanks Victor !

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DealerRater Apr 22, 2023

They were very helpful with getting the car I was interested in. It didn’t take long to finish the financial process

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Google Apr 22, 2023

My Mom and I were in the area to look for my next car and just checking out different vehicles. And out of all the dealerships in the area Francisco at Kia Cerritos really took his time to show me multiple cars and get to know what I was looking for. He brought out the keys to multiple cars and showed me the difference in them and was patient with all my questions compared to other dealerships in the area. It really allowed me to fall in love with the vehicle I ended up leaving with, even though it was ...

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Google Apr 20, 2023

Leo, Jason and the whole Kia of Cerritos team made the car buying process easy and safe. They were exceptionally accommodating and will walk you through any questions you may have. Their follow up after the purchase has been great and will make anyone feel like a valued customer!

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Google Apr 20, 2023

Nicolas is my advisor and he’s always great

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Google Apr 20, 2023

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Google Apr 20, 2023

Hiram was very professional with us. He’s was so easy going and straightforward which made our transaction very clear from the very beginning. He wasn’t like the other salesmen that are sneaky and try to be sneaky. We loved his honest approach, would definitely recommend working with Hiram

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Google Apr 19, 2023

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DealerRater Apr 18, 2023

Always Clean, Friendly and Very Effecient!! Victor Is Always so helpful, Caring and willing to Help:)

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Google Apr 17, 2023

I came in the night before I purchased my car and was there a little after closing and I stopped Leah and she helped us even though she was getting ready to leave. She gave me her information and the next morning I came in and ended up getting my new car. She gave exceptional customer service and her patience with helping be despite being closed the night before was so appreciated. The entire process was very quick and I am loving my new 2023 Kia Sorento SX🖤

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Google Apr 16, 2023

I had a wonderful experience here. The staff are competent and friendly. I went from walking into the dealership, to a test drive to walking away with my new vehicle in only 2 hours! Great Job.

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Google Apr 15, 2023

Always have a great experience and ALDO helped me so much!

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Google Apr 15, 2023

Amazing. Very easy to purchase

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Google Apr 12, 2023

(Translated by Google) Excellent service and easy to get the car we need thanks Paola Nungaray (Original) Exelente servicio y facil de optener el carro que nesecitamos gracias Paola Nungaray

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Google Apr 11, 2023

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Google Apr 10, 2023

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DealerRater Apr 7, 2023

Very professional and please with the service. I will definitely come back again for services

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Google Apr 6, 2023

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Google Apr 6, 2023

They were very courteous, professional and considerate to our time crunch. They were also very informative and also very knowledgeable- all our questions were answered without hesitation

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Google Apr 6, 2023

I came in letting the sales person know what I was lookingI don't have all day. Because ahead another I don't dealership mind up for the car. You? Told. Me? He put. Me? In one and it surely did I was not there? All day took no more than 2 hours and I'm appreciate. But he did for me


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