Great customer service.
como siempre, servicio excelente, y auto de prestamo para que no tengas que usar el transporte público.
I visit this service department for all my cars maintenance needs. This place is always fast and the waiting area has drastically improved over what it was a few years ago. The prices are what they are - typically dealer prices, so as long as you're ok with that going in, you should be a satisfied customer. Free coffee, free cookies and snacks. I highly recommend you make an appointment. You will be in and out much quicker than trying to do a walk up appointment.
Shawn is the man! Only he gets my 5 stars. I would say my experience was a 3 just because I felt like an idiot for most of time there because two of the technicians couldn't hear the sound I was hearing and couldn't solve the problem I was having. Shawn came and sat in my car....and could tell right away the speaker didn't sound right and took care of me. then he offered to take care of another problem that the other two did not notice all for free because of the warranty. I thought that was very kind of him to go above and beyond. If you have any problems please go to Shawn because he is the man!
Second time buying a car here. Staff is very friendly and very willing to answer all my questions. Car that I was looking for was not on the lot so, John Woods, my salesman did research and found it for me. Transaction was smooth and took less time than I anticipated. Would go back for my 3rd Kia.
Eddie was great, attentive. The wait was not long considering the amount of ppl waiting for service. Overall great experience, love the big spacious waiting room and free WIFI. I'LL be back for sure. Ask for Eddie. He's great. Gets righ to the point.